Frequently asked questions

Xacheus is a social platform for people, Circles, Creators, Businesses and Marketplace. You can create posts and stories, join communities, follow creators and businesses, message people and groups, and shop in one place.

Yes, the core social experience is free. Some business, creator and marketplace features may involve separate tools or services, but there is no fee to join or message.

Private messages and group conversations are only visible to their participants. They are never exposed through the public website, sitemap, robots.txt allowances or search engine indexing.

Private groups use a request-to-join flow. You send a request, group admins review it, and you join when they approve it. Public groups may allow direct joining.

Your profile and per-section privacy are controlled in the app settings. You can choose who sees your posts, photos, videos, followers, interests, stories and highlights.

Verification is reviewed by the Xacheus team. Members and administrators can submit requests with a category, reason and supporting links from the verification flow in the app.

Use the report action on posts, comments, profiles, messages and groups. Reports are handled by moderators and may lead to content removal or account review.

Open the Help & Support page or use the Support department in the app. You can also email support@xacheus.com for account, safety and business questions.

Full details are in the Privacy Policy at /privacy and the Terms at /terms. In short, we do not sell personal information, and private communication is protected by access rules.